APPLICANT SUPPORT

You can easily check the status of your application on the portal. Once you’ve submitted an application, return to this portal, login, click your name at the top of the homepage and select “My Applications”. You can click the details link to get more information. If the “Status Reason” is “Received in Progress”, please know that we have your application, and will begin reviewing it as quickly as possible, in the order it was received.

Additionally, we will keep you updated by email when the status of your application changes.

If approved, you will receive two emails, one notifying you about your award and a second one inviting you to register for payment. You must register within 5 calendar days to receive a digital payment.

Grant award payment timing depends on selected payment type, geographical location, and banking information.

Below are general timelines:

• U.S. applicants who select a digital payment method can expect to have funds deposited within 1-3 business days.
• U.S. applicants who select a mailed check typically receive funds within 7-10 business days. There is no tracking number and checks are mailed via USPS.
• International payment timing varies by country. Please reference your award letter when the grant is processed for additional details.

For additional information about receiving your grant payment, please see the Grant Payment Support page.

Grant awards are based on need and will vary according to the grant specifications for your company’s relief program.

Grants provided through the Relief Fund are not loans and do not have to be repaid.

• For U.S. grant recipients, a grant generally will not result in taxable income (i.e., will not show up on your W2).
• For recipients outside the U.S., please check with your local tax advisor for more information.

Yes, you will be informed via email that the program is unable to provide the assistance with details on why you may not have been selected for a grant.

Your Relief Fund is administered by E4E Relief. E4E Relief is a third party that has been designated to manage the grant processing, decision-making, and administrative aspects of your Relief Program. This ensures confidentiality and impartial decision-making. They also have expertise on this subject matter to make sound decisions on qualifying events.

E4E Relief is a 501(c)(3) public charity. E4E Relief's tax ID number is 87-3137387. With more than two decades of experience serving clients, E4E Relief is the nation's leading provider of employee disaster and hardship funds.